As 2024 kicks off, many retailers will be looking back at the past 12 months to determine what worked well for growth and what held them back. By identifying the bigger trends that emerged, they can learn valuable lessons to help them plan for the year ahead.
And payments is no exception. In 2023, payments became faster, more open and flexible than ever and many retailers responded by investing in new tech like Castles Technology’s Android POS to ensure their sales outlets and staff could keep up with consumer demand for more choice and accessibility, and less friction.
As we move into 2024, here are 6 key learning points we’ve gleaned from the last 12 months – and what they mean for POS investment:
- Forget cash, contactless is now the norm for low-value payments.
- Physical outlets still hold appeal for shoppers.
- Access to useable data is essential for personalisation and retail engagement.
- Unattended is now mainstream and not just for tech- savvy.
- POS solutions can contribute to operational efficiency to help balance rising costs.
- Getting the basics right at the right cost still matters
Discover how Castles Technology POS solutions keeps merchants ahead of the latest trends.
Visit our solutions page.
