Full lifecycle management with flexible commercial models that convert CAPEX to OPEX for predictable operations.
Refurbish & Recycle (4R)
Return / Repair / Refurbish / Recycle
Sustainable end-of-life management ensuring compliant disposal, environmental responsibility and value recovery.
Key Figures
Our operational scale demonstrates the reliability and capacity of CastlesTech services.
24/7
Help Desk
EMEA service coverage
270K+
Calls / Year
UK–European call centre
22
Countries
Global coverage
280K+
Fulfilment Events
Per year
74K+
Repairs
Per year
44K+
Swaps
Per year
CaSERV: Service Orchestration
Omnichannel request intake combined with intelligent workflow execution and deep integrations — CRM, TMS, APIs, and portals — so you can manage your terminal estate with a single operational backbone.
Omnichannel Intake
Unified request management across all channels and touchpoints
Workflow Execution
Automated process orchestration for consistent service delivery
System Integrations
CRM, TMS, APIs, and portal connections for seamless operations
Single Backbone
Manage your entire terminal estate from one operational platform
What we do
Comprehensive terminal lifecycle services designed to keep your payment infrastructure running seamlessly.
Operations Management
End-to-end lifecycle with visibility and governance